Get in Touch With Us
Questions about how sweepstakes casinos work, a detail that looks out of date, or feedback on a review — whatever's on your mind, this page explains the best way to reach us and what to expect in return.
How to Reach the Team
Email is the most direct route to us. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected].
A short description of your reason for writing helps us get your message to the right person quickly. You don't need to write an essay — a sentence or two of context is enough to speed things along.
What We Can Help With
We receive a wide range of messages. The most common reasons people contact us include:
- Questions about our content — If something on a review or comparison page is unclear, ask us. We cover a broad range of sweepstakes and social casino platforms, and we're happy to clarify anything that isn't obvious on the page itself.
- Corrections and factual updates — Sweepstakes casino offers, eligibility rules, and state availability change frequently. If you've spotted something that looks wrong or out of date — a welcome offer that has changed, a state exclusion that has shifted — please flag it. Accuracy matters to us, and reader tips help us keep our information current.
- Feedback and content suggestions — Is there a platform you'd like us to review, a topic you'd like us to cover, or a format you think would serve readers better? We genuinely consider suggestions when planning new content.
- Partnership and editorial enquiries — If you represent a sweepstakes casino operator or a related organisation and would like to discuss how we work together, introduce yourself and outline your proposal. We'll review it and respond to serious enquiries.
- Responsible play concerns — If you or someone you know is finding it hard to manage time or spending on gaming platforms, mention it in your message. We'll point you toward appropriate support resources.
What We Don't Handle by Email
We are an independent comparison and review site — we are not affiliated with, or employed by, any of the platforms we write about. That means we can't access accounts, process refunds, reverse transactions, or intervene in disputes between players and operators. For those matters, contact the platform's own support team directly through their official site.
What Happens After You Email
Your message goes to a member of the editorial team — not an automated filter. We read every email and respond personally. Our target is two working days, though during high-volume periods it may take a little longer. We'll always follow up; if you haven't heard from us after four working days, it's worth checking your spam folder before resending.
A Note on How We Work
librarystudentjournal.org is an independent site. Our reviews and rankings reflect editorial research carried out by our team, led by Miranda Scott. Commercial relationships with operators — where they exist — do not determine how platforms are ranked or what we write about them. If you have concerns about a specific review or believe something we've published is misleading, we take that seriously and will investigate.
We cover sweepstakes and social casino platforms for a US audience. Our content addresses how the promotional sweepstakes model works, which platforms are available in which states, and how players can participate without making a purchase — because no purchase is necessary to enter or claim free Sweepstakes Coins on legitimate platforms. If any of our pages are unclear on those points, we want to hear about it.
Thank you for taking the time to reach out. We'll be in touch.